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7/29/25 |
5 |
5 |
5 |
5 |
4 |
After working with two other lawyers who left me feeling discouraged and more overwhelmed than when I started, I finally found Susanna. Unlike the others, who dismissed my concerns, tried to talk me out of my goals, and discouraged me from pursuing legal action (despite clear grounds to do so), Susanna actually listens. She helped me regain a sense of power and control in a very high-conflict co-parenting case. What I respect most about Susanna is that she has your back. There’s something incredibly comforting about seeing your lawyer react passionately and stand with you at every turn.
Beyond her compassion, Susanna is an excellent legal mind—meticulous, knowledgeable, and strategic. She’s responsive and accommodating, often working late hours to meet tight deadlines or provide updates. She never leaves you guessing and communicates billing clearly and consistently. While her rates are high, her transparency and value make it worthwhile.
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6/7/25 |
5 |
5 |
5 |
5 |
5 |
Working with Susanna Crichlow during one of the most emotionally challenging times in my life was a true gift. From the very beginning, Susanna brought not only deep knowledge of family law and current legal processes, but also a level of empathy, patience, and human connection that made a difference.
She understood the personal weight behind each decision and never made me feel like just another client. Her advice was always thoughtful, grounded in experience, and tailored to my specific situation. Even when things felt overwhelming, she had a way of making everything feel manageable.
What I appreciated most was how she balanced her strength as an advocate with genuine compassion. She protected my interests, but also took the time to listen and explain things in a way that made me feel empowered every step of the way.
If you’re navigating a divorce and want someone who will stand with you not just legally but emotionally, I wholeheartedly recommend Susanna.
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5/17/25 |
4 |
4 |
5 |
5 |
5 |
I would highly recommend Susanna Crichlow. She is extremely professional and competent dealing withy son's complex divorce sase. She pays much attention to detail. She will take the time to to answer any questions in a manner that is easy to understand. She clearly spells out all available and the pros and cons for each one. Excellent lawyer without a doubt.
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5/12/25 |
5 |
4 |
5 |
5 |
5 |
I would highly recommend Susanna Crichlow. She was extremely professional and competent in dealing with my son’s complex divorce case. She pays much attention to detail. She will take the time to answer any questions in a manner that is easy to understand. She clearly spells out all options available and the pros and cons for each one. Excellent lawyer without a doubt,
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3/19/25 |
5 |
5 |
5 |
5 |
5 |
I worked with Susanna Crichlow and truly appreciated her responsiveness and dedication. She kept me informed every step of the way, providing clear explanations of the possible outcomes without sugarcoating the process. Susanna also encouraged me to reach out to her or her clerk, Freita Thompson, whenever I had questions or concerns.
Although it was not a situation I wanted to be in, I felt confident in Susanna and her team’s expertise and support. I highly recommend Susanna Crichlow and her team
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3/4/25 |
5 |
5 |
5 |
5 |
5 |
I can't begin to express how thankful I am to have Susanna Crichlow as my lawyer. The situation that I was in was one I thought could never be solved, or even helped. I was wrong. Susanna by far goes above and beyond the call of duty on a daily basis. Her work ethic is on another level. I sometimes wonder if she ever sleeps! Susanna tackled my case with the utmost respect and professionalism. Her incredible knowledge combined with her positive attitude is such a great feeling to have on your side. Not to mention her willingness to fight for you. As someone who had many questions to ask, Susanna always had answers for me. Susanna very much understands that family law matters can be overwhelming for most people and she does an excellent job at helping you overcome that feeling. Her ability to talk to you in a down to earth manner is something that I am truly very appreciative of. If you want results, look no further than Susanna Crichlow! Thank you, Susanna!!!
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3/1/25 |
5 |
5 |
5 |
5 |
5 |
Although I'm not a client of Susanna's, I am a family member of one of her clients. Based on the issues he has been dealing with I can say without a doubt Susanna knows exactly what she is doing. He would relay to me the issues he was going through and after him speaking with Susanna I could tell his attitude was much more positive and I could definitely notice he had a brighter outlook on things. He has spoken very highly of Susanna to me. I strongly recommend.
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12/16/24 |
5 |
5 |
5 |
5 |
5 |
Susanna has helped me out during a very challenging time. She is very professional and honest while also being remarkably approachable and supportive. I would highly recommend this lovely lady.
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12/12/24 |
5 |
5 |
4 |
5 |
4 |
My case is still on going, only because of Susanna’s knowledge and guidance. Without her my case would have been all but over. She is honest and shoots straight. She may not tell you what you want to hear, but will always tell you what you need to hear. Thank you for being there.
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12/11/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow has been exceptional to work with. She is thoughtful and provides clear advice and counsel. She has made what is a trying and difficult time easier for me. I highly recommend working with her.
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11/14/24 |
5 |
5 |
5 |
5 |
5 |
Susanna was the 3rd lawyer I spoke to when I began my divorce process. Even when I wasn't confident in the outcome at court, I was confident that my lawyer had done everything she possibly could. She has answered my many questions without sugar coating the answers and mentally prepared me for all possibilities. She really does care about your family's well-being and treats you like a friend. When preparing for court, she was diligent in preparing all the facts, getting proof, and kept me informed every step of the way. I'm very grateful for the humanity she has shown me in this process and her tenacity for the job. You will not regret hiring her!
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10/25/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow has lifted the weight of the most stressful time of my life, off of my shoulders. Her extensive knowledge, experience, communication skills and attention to detail, has ensured the very best representation I could have asked for. Susannas compassion, patience, and problem solving have been invaluable assets in guaranteeing my needs and wishes have been met. Susanna has my full confidence and highest recommendation, this is the lawyer you want on your side.
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10/25/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow not only helped me understand my options but also went above and beyond to ensure I received the best and highest standard of service. Susanna cares about her clients and is a personable and dedicated lawyer. I would highly recommended Susanna for anyone in need of a family lawyer.
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9/21/24 |
5 |
5 |
5 |
5 |
5 |
Susanna was great. She really knew the law. Was able to help us through the entire process. She was quick with responses, and helped pur our mind at ease. I would highly recommend as I would hire her again if the need arises
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7/29/24 |
5 |
5 |
5 |
5 |
5 |
I was impressed with my lawyer, Susanna Crichlow's knowledge of the the law, math and the required forms for the court. She wasn't interested in kicking sand back and forth with the other lawyer. I had been through this before I and knew that stuff is a waste of time and money. She told me where I stood after filling out the forms and what the outcome would probably be. She explained it all in detail. She went into a room to argue with the other lawyer and came out with everything as she said it should be. I heard her in the room with the other lawyer. She did not budge. Impressed.
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5/9/24 |
5 |
5 |
5 |
5 |
5 |
My experience with Susanna Crichlow from Russell Alexander has been incredible. Her and the team has worked to ensure I know my rights as a father and has given me the opportunity to continue to be the father I've always envisioned.
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4/27/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow literally feels like your best friend with a well deserved and earned law degree unleashed against the world. Incredibly professional, yet she brings the biggest heart to the table. She truly cares and it’s apparent from the start. Navigating my divorce case and having her in my corner made all the difference. Truly appreciate that I was assigned to her within the firm. I was not prepared for the veracity and genuine care she brought right out of the gate.Divorce is likely the most difficult and painful life events you will ever experience. And Susanna pulled out all of the stops to mitigate everything!
She always listened with her heart, utilized her professional knowledge and offered the best advice. Legally, personally and emotionally. I felt so heard and understood by her. I highly recommend Susanna Crichlow based on her humanity alone. Her legal expertise is a whole other beast. She is a force to be reckoned with and she will fight for you with her whole heart.
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4/24/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow feels like your best friend with a well earned law degree unleashed against the world.Professional, yet she brings the biggest heart to the table.She cares and it’s apparent from the start.Navigating my divorce case and having her in my corner made all the difference.I’m grateful that I was assigned to her within the firm.I wasn’t prepared for the veracity and care she brought right out of the gate.Divorce is likely the most painful life event you will ever experience.And Susanna pulled out all of the stops to mitigate everything!She always listens with her heart, utilized her professional knowledge and offered the best advice.Legally, personally and emotionally.I highly recommend Susanna Crichlow based on her humanity alone.Her legal expertise is a whole other beast.She is a force to be reckoned with and she will fight for you with her whole heart.Thank you Susanna!You made more of an impact than you will ever know.I wish you every blessing this world has to offer.
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4/6/24 |
5 |
5 |
5 |
5 |
5 |
We had hired a real awesome attorney , I did my research about the Lawyer Susanna M. Crichlow that we hired for a very delicate important situation we were in regarding 2 kids to be sure they were happy , and protected in a complicated situation we were in .Susanna M. Crichlow did an amazing job to reassure are legal rights and all.our options, she definitely pulled through for us , in such a short time , she was on the case efficiently ,and effectivly , the outcome was amazing..At the end of the day if we ever need a Strong representative we highly recommend Susanna M. Crichlow..Thank you so very much ..
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3/28/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow is a remarkable lawyer. She is professional, thorough and works diligently at your case. She'll research and investigate every aspect to solidify your intended results.
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2/28/24 |
5 |
5 |
5 |
5 |
5 |
I would HIGHLY recommend Susan Crichlow as your family lawyer! Susanna and her team are amazing help!
I have not only trusted in Susanna once but twice now to represent me as my family lawyer. Truthfully don’t even think about checking out another lawyer. She has provided me with the best services and there’s no reason to look else where.
Susanna is very hard working and gives her all to you. You could even think at times you might be her only case how much she invest in you and retains info. But I promise you she has like 50 things on the go and you never notice. Trust me she will not make you feel like just another pay cheque to her she will treat you like a friend.
This is the lawyer you want if you want results. She keeps you in the loop and explains everything especially all the court/lawyer lingo.
This is my first recommendation to any of my friends or family who need a family lawyer!
Susanna will not let you down!
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1/23/24 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow has been great. She takes the time to explain everything she is doing and why. Not only is she very knowledgeable in family law, she impressed me with her math and computer skills. When she was finished, I knew it didn’t matter with the he said/she said stuff. It all came down to the math. She caught the play on the numbers from the other lawyer. Susanna was straight forward and told me right at the start that they didn’t want to waste my time or money. She explained my options, estimated the costs, let me decide whether it was worth it to me or not. Her clerk Pedro did my financial data. He was like a bulldog. He pushed me for more and more information sometimes to the point of irritation but without him, my numbers would have been far worse. In the end, I really appreciated his efforts. Strange but I felt like they were friends when it was done. I trusted them and I knew they had my back. I wouldn’t recommend anyone else.
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7/6/23 |
5 |
5 |
5 |
5 |
5 |
I reached out to Susanna Crichlow at Russell Alexander to deal with an extremely complicated family matter that I had been afraid to deal with for a very long time. Being nervous and intimidated by what I wanted to do, I held off until finally I decided to seek help. My situation was one that required immediate attention with a deadline drawing near. After getting in touch with Susanna, she, Pamela, and Pedro were able to get the job done in less than 2 weeks. I cannot begin to describe how absolutely amazing they have been.
Any questions I had (I had many) they were more than happy to answer.
Communication with them via phone call, Zoom, or E-mail has been top notch and second to none.
In closing, if anyone reading this is hesitant on pursuing a family legal matter, I simply cannot say enough nice things about Susanna, Pamela, and Pedro. Make Susanna your first call. You are in good hands I can assure. Thank you, thank you, thank you for all your hard work!!!
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6/9/23 |
5 |
5 |
5 |
5 |
5 |
Susanna was extremely thorough and accommodating for my case and helped coach me through the legal proceedings. Very helpful and straight to the point. She won’t sugar coat and will assess all possible outcomes.
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3/27/23 |
5 |
5 |
5 |
5 |
5 |
I chose Susanna as my family lawyer recently . She’s a highly knowledgeable & considerate lawyer! I highly recommend her!
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11/5/22 |
5 |
5 |
5 |
5 |
5 |
I am a scared elderly man in his seventies. I had a recent traumatic family event take place requiring legal representation. I am also hard of hearing. Sussana and Courtney have made all the difference in the world handling my case. Sussana takes a personal interest in her client's welfare. She never lost her patience dealing will my repetitive hearing issues. Only through her quick and decisive action was I able to get timely papers filed that gave me relief from harassment. Sussana made herself readily available to assist me at anytime. Courtney is made of the same "stuff" with support beyond expectation. I am in a place of great pain right now but Sussana and Courtney have given me hope for a fair and just outcome. I trust Sussana and Courtney's actions on my behalf.
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11/5/22 |
5 |
5 |
5 |
5 |
5 |
I would 100% recommend Russell Alexander Law Firm to anyone needing family law help! My lawyer, Susanna Crichlow, and her clerk, Courtney Derick, were both amazing! They were always there when I needed them, had any questions or concerns or just needed advice. They both went above and beyond to help me and to ensure my case went smoothly and quickly. Thank you to Russell Alexander Law, and especially to Susanna and Courtney!
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2/25/22 |
5 |
5 |
5 |
5 |
5 |
Hiring Susanna Crichlow has been the best decision I’ve ever made!
She is very personable, knowledgeable and professional, as is her team.
In a time of personal crisis when emotions can be overwhelming, her compassion, integrity and wealth of knowledge is a welcomed buffer. She inspires great confidence in outlining options and solutions.
I’m so grateful for Susanna’s assistance.
I would highly recommend this firm!
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1/20/22 |
5 |
5 |
5 |
5 |
5 |
I highly recommend Susanna Crichlow. In giving advice, she steers her clients down the high road. She is very dedicated and professional. She was always available to speak with me and she went above and beyond to help me with my family law case.
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1/20/22 |
5 |
5 |
5 |
5 |
5 |
I have been dealing with Susanna Crichlow for a number of years and her knowledge and professionalism is unparalleled. She is courteous , and always patient.
She has a calm personality which is always welcomed in trying circumstances and this added to her friendliness and sense of honesty make her a great lawyer.
I would recommend Susanna and her firm to anyone.
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1/20/22 |
5 |
5 |
5 |
5 |
5 |
I have been sending referrals to Susanna Crichlow for years. The reason is she is someone I trust. She is professional and most importantly, she puts the client’s agenda first, which results in positive experiences.
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7/19/21 |
5 |
5 |
5 |
5 |
5 |
Would definitely recommend Susanna Crichlow! She was very helpful and got me exactly what I wanted with a parenting agreement. Her law student Stephanie was very helpful as well. Thanks again!
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6/6/21 |
5 |
5 |
5 |
5 |
5 |
When I first started out in family court I was very scared and struggling to navigate the complexity of the legal system on my own. I felt very overwhelmed and stressed by the gravity of my case and my inexperience to adequately address the situation. When Susanna Crichlow took me on as my lawyer it was like a huge weight had been lifted off of my shoulders. My matter is quite complex and is still ongoing after five years, but bringing Susanna on as my lawyer was the best choice I ever made. I’ve always felt valued and that she understands how important my case is to me and those that I love. She understands her clients are real people and that what happens in court can have lifelong implications. I’ve come to learn that this is a responsibility she doesn’t take lightly. I have and will continue to recommend her services and Russel Alexander Law firm to anyone going through the family court system.
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6/5/21 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow was the lawyer for my family law case. She was extremely attentive to the details and knew the information inside/out. She was honest about potential results, walked you through each step and was extremely knowledgeable on how the court process works and typical results in the courtroom. She makes you feel like you are her only case and astounded me with her availability. She is quick to respond and happy to answer any questions or concerns you have and help you make choices that work with your ultimate goals in mind. And when all is said and done, the end result is worth everything. If looking for a family law lawyer, I would recommend Susanna to anyone.
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1/6/21 |
5 |
5 |
5 |
5 |
5 |
Susana and her team have done more than I have expected, not only have they guided me through the process, but have also made me aware of potential outcomes. This has left me confident in a positive outcome, with considerably less stress than I was feeling before. They have worked tirelessly to ensure I do get the best outcome. Although this has not gone to court yet, as stated above, I am confident in their legal expertise.
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3/11/20 |
5 |
5 |
5 |
5 |
5 |
Susanna was very on top of specific details involving my case. So much so that she often made me feel like I was the only client she had. She represented me with honesty and integrity, was knowledgeable of how to approach different judges and their expectations, very well spoken inside the courtroom and detailed in her written correspondence. Deadlines/dates were never an issue. I had multiple trips to the courthouse and left on the winning side each and every time and at the end I got an Offer to Settle signed that I am extremely happy with. Brandon T.
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1/15/20 |
5 |
5 |
5 |
5 |
5 |
After retaining susanna and meeting with her I was definitely confident in my choice. She was extremely clear on the entire process and on multiple occasions went above and beyond her call of duty. I will continue to recommend susanna to anyone looking for a caring and compassionate lawyer and one that gets the job done.
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1/13/20 |
5 |
5 |
5 |
5 |
5 |
If you are looking for a lawyer that will take your case and handle it with care, Susanna is your lawyer ! She has helped me with a long custody battle, access, child support and many other issues. Susanna is understanding, compassionate and truly cares about her clients. She went above and beyond to put in extra needed time on my case. She was extremely helpful in guiding me through the process and helping me to understand how each step was taken. Susanna has a very warm, kind and easy to work with.m. She will work with you to help you obtain what you and your children need. She was outstanding and I can not say enough about how much she helped myself and my child. My case was difficult to say the least and Susanna made it less stressful. Thank you so much for the work you have done. You have changed my life !
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12/5/19 |
5 |
5 |
5 |
5 |
5 |
Susanna Crichlow, my lawyer for my complicated custody matter. If you're looking for a Family law lawyer to take on your matter, I wholeheartedly recommend this brilliant and hardworking lawyer. Susanna is kind, understanding, empathetic and truly looks after your best interest in the most fair way possible. She goes beyond the call of duty to ensure that you have the best representation you could. There was an instance where we had a very short deadline after being short served court documents and Susanna, tirelessly, stayed up all night piecing our documents together with me via email so that we could meet our deadline AND appear in court early the next morning. I was receiving LAO and honestly, I never expected to receive the kind of dedication and support I got from her. Another key element to her practice is her amazing legal assistant, Lina.They both as a team, are efficient, professional and experienced. I would recommend them in a heartbeat!
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6/19/19 |
5 |
5 |
5 |
5 |
5 |
I highly recommend Susanna Crichlow as a family lawyer. She works with you through and always gives you updates on your case and isalways willing to help out with any questions or concerns you have. She makes you feel comfortable dealing with sensitive cases and is patient in my overall experience. She is an awesome person to work on your case. if I could give 10 stars I would.??Her assistant Lina is also awesome, 5 stars for her too
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6/13/19 |
5 |
5 |
5 |
5 |
5 |
Dealing with any type of legal matter is very stressful and strenuous. I am very glad that I had SMC Law to help me through this process. I found them to be very helpful, patient, trustworthy and confidential in dealing with matters and situations that arise. Susanna Crichlow is an amazing lawyer, and if I had to go through this all over again, I would not think twice about going with SMC Law. I would recommend them in a heartbeat.
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6/13/19 |
5 |
5 |
5 |
5 |
5 |
grate lawyer . saved my children .
Thanks and keep up the good work .
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6/12/19 |
5 |
5 |
5 |
5 |
5 |
If you are looking for a reliable law firm look no further. Susanna and her team will work with you to the best of their abilities. Handling all cases with her utmost attention and being available to answer questions day or night. When representing her clients in court she always comes prepared and addresses the court in a very professional manner. I would highly recommend her firm to all my friends and family. She makes very stressful situations easier to understand.
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6/12/19 |
5 |
5 |
5 |
5 |
5 |
Susanna Critchlow was very helpful in resolving my issue with positive results. She is a great lawyer, very knowledgeable and professional and her rates are reasonable. I would hire her again.
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SYSTEM: 2 positive duplicate or disallowed ratings automatically removed |
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6/11/19 |
5 |
5 |
5 |
5 |
5 |
Susanna dealt with my case with efficiency and empathy. Even on maternity leave I was able to reach her with any concerns or questions I might have had. Her assistant, Lina, is also super friendly and helpful. Thank you SMC Law for helping me attain the desired outcome affordably and compassionately.
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12/11/17 |
1 |
1 |
1 |
1 |
1 |
I wish someone had informed me how much vacation times she taken rather then doing her job.
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